At Leena Impex, we strive to make accessing your sales receipts as simple as possible. After completing your purchase, you will receive an email confirmation with your receipt attached. If you have an account with us, you can also log in to our website and view your past orders and receipts in the "Order History" section. For any additional assistance, our customer support team is always ready to help.

At Leena Impex, your complete satisfaction is our priority. If you're not entirely happy with your purchase, you can return the item within 28 days of receiving it. To initiate the process, simply contact our customer service team. Ensure that the jewelry is in its original, unused condition. We will provide you with a return shipping label and process a refund or exchange once the item has been received and inspected. Please note that custom or personalized pieces may not be eligible for returns.

At Leena Impex, we strive to keep our most popular items in stock. If an item is marked as "out of stock," there is a high chance it will be restocked soon. However, certain pieces, particularly limited or seasonal designs, may not be restocked. We encourage you to contact our customer service team for further details or to sign up for restock notifications on the product page to be alerted when your favorite items are available again.

At Leena Impex, we offer shipping to various locations to accommodate our customers. Orders can be shipped within the UK and to select international destinations. For specific shipping details, please visit our Shipping Policy page or contact our customer service team. We're here to ensure your purchase reaches you wherever you are!

Our store is open from 9:00 AM to 6:00 PM, Monday through Friday. On Saturdays, we are open from 9:00 AM to 5:00 PM. We are closed on Sundays and public holidays. For any inquiries outside of these hours, please feel free to contact us via email: sales@leenaimpex.com and we will respond as soon as possible.